Orbot Privacy Policy

1. Introduction

Welcome to Orbot ("we," "us," or "our"). Orbot is a multi-platform advertising analytics and management tool that aggregates campaign data from platforms such as Meta (Facebook/Instagram), Google Ads, TikTok, and Snapchat into a single unified dashboard. Our platform is designed for advertising agencies, media buyers, and businesses managing multiple ad accounts across the Middle East, Africa, and the GCC region.

This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website (orbot.me) and related services (collectively, the "Platform"). By using our Platform, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following categories of information:

• Account Information: When you register, we collect your name, email address, company name, phone number, and billing details where applicable.
• Connected Ad Platform Data: When you connect third-party advertising accounts (e.g., Google Ads, Meta Ads, TikTok Ads, Snapchat Ads), we access campaign performance data including impressions, clicks, spend, conversions, audience demographics, and creative performance metrics. This access is granted through official OAuth authorization flows provided by each platform.
• Usage Data: We automatically collect technical data such as IP address, browser type, device type, pages visited, and interaction patterns when you use the Platform.
• Client Data: If you manage advertising accounts on behalf of your own clients, you may input client names, business details, and campaign configurations into the Platform. You are responsible for ensuring you have the right to submit such data.

3. How We Use Your Information

We use collected information solely for the following purposes:

• To provide, operate, and maintain the Orbot Platform and its features.
• To retrieve and display advertising campaign data from connected third-party platforms on your behalf.
• To generate reports, analytics, and performance benchmarks for your advertising campaigns.
• To authenticate your identity and manage your account access.
• To send transactional emails, account notifications, and service updates.
• To improve Platform functionality, fix bugs, and develop new features.
• To comply with applicable legal obligations.

We do not sell, rent, or trade your data or your connected ad platform data to any third party for marketing or advertising purposes.

4. Google Ads API Data

Orbot integrates with the Google Ads API to retrieve campaign performance data for accounts you explicitly authorize. Our use of Google Ads API data is strictly limited to:

• Displaying your campaign metrics, spend, and performance data within the Orbot dashboard.
• Generating reports and analytics for the authorized accounts.
• Providing optimization insights based on your campaign data.

We do not use Google Ads API data to train machine learning models, share it with unauthorized third parties, or use it for any purpose beyond delivering the core service you authorized. Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

5. How We Share Your Information

We do not share your personal information or ad platform data except in the following limited circumstances:

• Infrastructure Providers: We use trusted third-party hosting and cloud infrastructure providers to operate the Platform. These providers process data only as instructed by us and under confidentiality obligations.
• Payment Processors: Billing is handled by third-party payment processors. We do not store full payment card details on our servers.
• Legal Requirements: We may disclose information if required to do so by law, court order, or governmental authority, or to protect the rights, property, or safety of Orbot, our users, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity, subject to the same privacy protections.

6. Data Retention

We retain your account data for as long as your account remains active or as needed to provide you with services. Campaign performance data synced from connected ad platforms is retained for reporting and historical analysis purposes. You may request deletion of your data at any time by contacting us at info@orbot.me. Upon account termination, we will delete or anonymize your personal data within 30 days, unless retention is required by law.

7. Data Security

We implement industry-standard security measures including encrypted data transmission (HTTPS/TLS), access controls, and secure credential storage to protect your information. OAuth tokens used to connect ad platforms are stored securely and used only to fulfill your service requests. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information and associated data.
• Revoke Access: Disconnect any connected ad platform at any time through your account settings, which will revoke our access to that platform's data.
• Opt-Out: Unsubscribe from non-essential communications at any time.

To exercise these rights, contact us at info@orbot.me.

9. International Data Transfers

Orbot serves users across the Middle East, Africa, and the GCC region. Your data may be processed on servers located outside your country of residence. We ensure appropriate safeguards are in place to protect your data during any such transfers, in accordance with applicable data protection laws.

10. Children's Privacy

Orbot is a professional B2B platform intended for businesses and individuals aged 18 and above. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately at info@orbot.me.

11. Third-Party Platform Policies

When you connect third-party advertising platforms to Orbot, your use of those platforms remains subject to their respective terms of service and privacy policies. We encourage you to review the policies of each connected platform:

• Google Privacy Policy
• Meta Privacy Policy
• TikTok Privacy Policy
• Snapchat Privacy Policy

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes by email or via a notice on the Platform. The "Last Updated" date at the top of this page reflects the most recent revision. Your continued use of the Platform after changes take effect constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: info@orbot.me

Website: orbot.me